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Full resume

Marcus J. Mapes
Austin, TX

LinkedIn profile

I am a hard working, self-starter with international business experience looking for a position that will allow me to draw upon my experience as an entrepreneur as well as my background in sales, customer service, product/project management and team management.

I believe my skills, background and competencies will be best used working for a SaaS based software, HR Technology or development company or another funded startup in one of the following roles: engagement manager, customer success manager, implementation manager, or something similar.

Work Experience

HireMatch.me, London, UK – Austin, TX   August 2009 — April 2012 
Online recruitment alternative (HR Technology focused site with assessment based job matching)
Co-founder and director
• Developed original idea based on personal experiences
• Self-funded and managed development of original website
• Successfully raised two seed rounds totalling $500,000 in funding
• Worked closely with customers to understand needs and developed new revenue streams
• Developed SOW documents for enterprise and white label solutions
• Managed development teams (in-house and off-shore)
• Used Agile Development techniques to keep development on target
• Conducted product demos (live and remote screenshares)
• Managed all sales activities
• Helped develop and manage integrated marketing campaign including all social media channels
• Conducted website testing and QA activities for Go/No Go and issue reporting

 MC2 Print Solutions, London, UK   February 2009 – November 2009 
Print management consulting
• Helped clients in North America source their UK/European printing needs and vice versa
• Developed relationships with strategic global partners
• Worked with clients to get the most out of thier shrinking marketing budgets
• Made clients aware of new and innovative printing methods

Multiple Images Printing/All Out Print, Woodridge, IL  2005 – December 2008
Commercial sheetfed printer (large format – packaging, POP, POS, floor graphics, etc.)
Senior Account Manager 2006 –  2008
• Grew existing relationships and developed new accounts
• Created awareness of new to the marketplace equipment and capabilities
• Aided in the development of marketing materials and programs
• Played a vital role in helping clients find more cost effective and efficient ways to plan projects
Director of Print Management/Inside Sales 2005 – 2006
• Inside sales on one key account totaling $500,000 in business
• Project Manager for accounts totaling $2,100,000 in business
• Assisted estimator in an overflow capacity
• All employees including management left Multiple Images to start All Out in July 2007

Printing Arts, Broadview, IL 2003 – 2005
General sheetfed printer (marketing materials, direct mail, digital, etc.)
Assistant Production Manager/Project Manager/Inside Sales
• Project Manager for $800,000 in business from estimate to delivery
• Inside sales on one key account totaling $400,000 in business
• Management supervisor for finishing and delivery staff totaling 15 people
• Developed new processes to improve workflow and shorten delivery schedule
• Purchased all paper and various supplies
• Established a new vendor cost verification procedure

New London Press, Alpharetta, GA 2002 –  2003
General sheetfed printer (marketing materials, direct mail, digital, etc.)
Production Manager 2002 –  2003
• Managed all departments with a staff of 30
• Verified all projects were estimated and planned correctly before entered into the production workflow
• Purchased all paper and various supplies
• Developed written procedures for all employees under my management
• Implemented employee reward and reprimand program to create awareness of employee expectations
Project Manager February 2002 – September 2002
• Managed accounts for two salespeople totaling $1,200,000 in business
• Assisted Vice President of Operations in scheduling workflow

Perfect Image Printing, Marietta, GA Jan 2001 – Dec 2001
General sheetfed printer (marketing materials, direct mail, digital, etc.)
Assistant Plant Manager
• Managed accounts and projects for owner of company totaling $1,500,000 in business
• Scheduled daily activities for a staff of 25 people

Imperial Graphics, Grand Rapids, MI 1997 – 2000
Forms printing for the pharmaceutical industry
National Marketing Manager 1999 – 2000
• Developed accounts totaling $1,200,000 in business
• Strengthened existing accounts through relationship style selling
• Managed staff of two employees
National Project Manager 1997 –  1999
• Acted as Project Manager for accounts totaling $2,100,000 in business
• Helped developed company procedures by participating in several process improvement committees

Central Michigan University, Mt. Pleasant, MI 1991-1992
Grand Rapids Junior College, Grand Rapids, MI 1988-1991

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